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Haas Factory Outlet-Allendale

A Division of Allendale Machinery

16 Park Way
Upper Saddle River, NJ 07458
Tel: (201) 327-5215
Fax: (201) 327-3692
HFO Allendale
A Division of Allendale Machinery
Service Request

Platinum One-Call Policy Ensures Expert Service and Immediate Response

Please use the form below to contact HFO Allendale, or call us at (201) 327-5215.


Company Information
Company *
Address (Line 1)
Address (Line 2)
Contact Information
First Name *
Last Name *
Phone *
Service Information
Model Number
serial Number
Problem/Service Description*
Machine Status
Purchase Order Number
Fax: (201) 327-3692
Upload Purchase Order
First Name
Last Name
Purchase orders may be submitted with this form, faxed, or emailed to the address above. We will contact you upon completion of the repair to obtain a revised purchase order. If a purchase order is not received within 5 days of contact, the unit will move to stock and weekly stock charges will be added to the final invoice. Website requests are processed Monday-Friday, between 8:00AM and 3:30PM Eastern Time. Requests received after 3:30PM will be processed on the next business day. If there is a problem with your request you will be notified by phone at the number entered above.

Service Rates and Hours

Standard Rates & Hours

Standard Work Hours Monday through Friday, 8:00 AM to 5:00 PM
Standard Labor Rate $135/hour (1 hour minimum)
Standard Travel Rate $70.00/hour (1 hour minimum)

Non-Standard Rates & Hours

Saturday, Sunday, & all hours outside Standard Work Hours
Non-Standard Labor Rate $200.00/hour (1 hour minimum)
Non-Standard Travel Rate $105.00/hour (1 hour minimum)

Payment Terms

Payment terms for all HFO service items are net 15 days from order or schedule placement.